Customer Service Representative Job at Chick-fil-A | Madison & Ridgeland, Ridgeland, MS 39157

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Job Description

Our Customer Experience Associate position gives a unique opportunity for those stay at home parents with school age children, retirees, college students, or home schooled high school students to work a flexible schedule in a fun environment.


A true hospitality professional, the Customer Experience Associate performs guest service duties for during our peak periods of breakfast (approximately 5am-10:30am), the lunch peak period (approximately 10:30am-2pm), or dinner (approximately 4:30pm-10pm). You will help to serve our guests by delivering their orders inside via mobile pickup, inside in the dining room, or in the drive-thru. In each of our dining platforms, walking and standing for extended periods of time are required. There is also the possibility of working outside for periods of the shift.


We want our guests to experience the UTMOST in customer service by having individuals that can provide unique and memorable experiences for them. We are looking for applicants who exhibit the following qualities:

  • Strong communication and interpersonal skills
  • Consistency and Reliability
  • Cheerful and Positive Attitude
  • Values Teamwork
  • Loves Serving and Helping Others
  • Keeps a clean work environment

Applicants must be able to:

  • Work in a fast paced, high volume restaurant
  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests


REQUIREMENTS


Who we are


“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”

S. TRUETT CATHY 1921—2014

Here to Serve

Everyone's job at Chick-fil-A is to serve. No matter our title or job description, our reason for coming to work is to generously share our time and talents. Whether it's treating customers like friends, or serving our communities like neighbors, we believe kindness is a higher calling.


Great food


“Food is essential to life, therefore make it good.”

S. TRUETT CATHY 1921—2014

Handmade. Daily.

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Our lemon juice is hand mixed daily with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

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