SUMMARY:

Medical Assistants are an important part of the patient care experience and essential to the health care team. From helping the medical provider prepare for the day’s visits, to checking patients’ vital signs and listening to and documenting patients concerns, Medical Assistants contribute to patient care and the overall clinic environment. This is a busy and expanding family medicine practice with a great team and high energy. MAs assist providers in the exam room, implement treatment and care orders and provide follow-up activities, including patient education, conversations and communication. Attention to detail, cleanliness and organization is needed, the Medical Assistant is responsible for keeping medical areas prepared at all times. The Medical Assistant needs to possess excellent interpersonal skills and the ability to exercise sound and responsible judgments in high stress situations. Basic computer skills needed. Completion of an accredited Medical Assistant training program and/or eligibility for certification as a Medical Assistant (including CPR, venipuncture/dermal stick and injection). Experience in clinic settings is a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Able to demonstrate by end of probationary period)

• Interview patients, measure vital signs such as pulse rate, temperature, blood pressure, weight, and height, using the age appropriate tools (auscultator, B/P) to ensure accurate results and record information on patients’ chart.

• Chart patients’ chief complaint and able to chart required elements of pt intake, and other basic M.A. charting duties outlined herein.

• Perform orthostatic vital signs and document appropriately in EMR.

• Basic performance of autoclaving, spore check, cleaning the autoclave, and the proper wrapping/packaging of instruments.

• Prepare exam rooms between patient visits and stock patient exam rooms consistently.

• Operate electrocardiograph (EKG), oxygen saturation monitors, vision and hearing tests, ear and eye irrigations, peak flow, nebulizer, and sphygmomanometer.

• Administer all medications/injections and immunizations per ODCHC policy and as directed by practitioner/registered nurse, using the proper calculations of doses and the seven rights of administration of all medications prescribed.See “Qualifications” below.

• Set-up, assist and clean up on minor procedures such as pap, wet mount, quick strep, mole removal, minor lacerations, etc.

• Set up and assist in age appropriate well child exams/CHDP including immunizations and accurate documentation of information

• Follow guidelines for universal precautions including hand washing and use of Personal Protective Equipment (PPE) as appropriate.

• Perform HCG, Micral and Rapid Strep and QC according to site specific lab guidelines and proficiently obtain specimens and cultures for the lab.

• Obtain diabetic labs at the beginning of patient’s visit (i.e. Dermal stick, HGB, A1c, blood sugar, urine micral) per DM HCM protocol.

  Schedule appointments and follow up visits as per clinic procedure.

• Keep medical areas clean and properly disinfected following standard practices of medical asepsis, including exam rooms, hallways, and other areas.

• Perform chart scrubbing and updating of the Health Care Maintenance function (HCM) in EMR.

• Perform EPIC workflows for MA duties including standard intake, telephone call documentation, prepping/routing refill encounters, PHQ, MAR, Meaningful Use and managing staff messages from the provider in basket.

• Adhere to ODCHC attendance policy

• Maintain a basic understanding of and adherence to HIPAA, HITECH and CA regulations on privacy.

• Adhere to the basic MA Scope of Practice in California.

• Other duties and responsibilities as designated by supervisor.

  
  

  QUALIFICATIONS:

  
  

• Ability and desire to work as a member of a team in order to enhance patient and staff experience and support team decisions.

• Effective communication skills, written and verbal.

• Basic computer skills; internet, Word and email.

• Exercises sound and responsible judgment.

• Excellent interpersonal skills. Ability to establish constructive working relationships with all levels of management and employees in a staff of varied and diverse backgrounds.

• Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.

• Ability to consistently and accurately chart patient information.

• Ability to promote effective communication between the patient and the primary care provider.

• Ability to write routine reports and correspondence.

• Basic knowledge of the MA Scope of Practice in California.

• Injection Certification obtained by six months of employment. Knowledgeable of all injection locations (i.e. SQ, IM, ID), the seven rights of administration “The right medication, the right dosage, the right route, the right site, the right patient, right documentation and right to refuse”.

  
  

  EDUCATION and EXPERIENCE:

  
  

• High School diploma or GED

• Completion of accredited Medical Assistant training program, State Certification or has successfully challenged the state board examination (optional).

• Completion of all ODCHC MA Clinical Modules with a score of 75% or higher (by end of first year of employment)

• Six months or more related experience and/or training in a medical setting (required).

  
  

  CERTIFICATES, LICENSES, REGISTRATIONS:

  
  

• Injection certificate (required)

• Current CPR Certification

• Medical Assistant Certificate or Certificate of Completion of Accredited Medical Assistant Program (optional))

• Venipuncture/dermal stick certification (optional)

  
  

  PHYSICAL REQUIREMENTS:

  
  

• Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Vision adequate to read medication labels, electronic and written materials, medical equipment readings & results.
• The employee is frequently required to communicate (talk and hear) in person and by phone, at normal volumes.
• Activities include sitting, standing and walking. These activities, to various degrees, extend through all work activities. Standing and walking are performed frequently throughout the work shift.
• Activities require the employee to continuously and repetitively sit for long periods of time.
• Activities frequently include lifting and/or moving up to 10 pounds and occasionally lift and/or move up to 40 pounds.
• Activities frequently require the employee to use hands & fingers, handle or feel objects or tools, manipulate & operate standard medical equipment including, but not limited to, exam tables, sphygmomanometers, syringes and stadiometers. The employee frequently is required to reach with hands and arms. Kneeling, crouching, stooping and crawling are required on an occasional basis.
• Activities require the employee to physically assist patients on an occasional basis, when stepping up onto scales, exam tables, to and from a seated position or into positions required for specific procedures.