Duke University’s Office of Information Technology (OIT) Centralized Storage, Virtualization, and Backups team handles the design, configuration, and support of the Duke University centralized IT Storage, Virtualization, and Backup environments. Storage is currently comprised of onsite NAS (Dell/EMC, NetApp, TrueNAS/ZFS), Block Storage (Dell/EMC), Ceph, and cloud storage offerings. Virtualization is currently comprised of Cisco UCS and x86 server-based VMware clusters. Backups are comprised of Rubrik and Veeam solutions. Work in this position involves emerging technologies that meet customer requirements for reliability, performance, and data protection. Responsibilities will include the design, implementation and maintenance of these infrastructures. Significant interaction with other IT staff, administrative and academic support groups expected.

DUTIES & WORK PERFORMED:

SOFT SKILLS:

• Ability to work well with other system administrators as part of a systems support team.
• Clear and concise communications with customers and technical support personnel.
• Vision and planning skills to incorporate emerging technologies.
• Ability to write technical reports and business cases that translate the appropriate details to a non-technical audience.

QUALIFICATIONS & EXPERIENCE:

The most qualified candidates will exhibit demonstrated ability or experience in the following areas.

• Minimum 5 years or VCP certification in system administration experience in a distributed environment.
• Specific skills sought include in-depth knowledge of Cisco UCS, x86 servers, VMware ESXi, NAS, Rubrik backups, fiber channel SAN and block storage arrays.
• Candidate must be ready to provide support in a mission critical, 24x7 environment.
• The ability to work independently and as a team member, managing multiple assignments in a well-organized manner is important. This position requires significant interface with other technical staff.
• Excellent verbal and written communication skills.
• Programming and Scripting experience using tools such as kickstart/pxe/bash scripts/powershell/python/go
• Experience with Splunk or other log analysis engines
• Experience with performance monitoring and related tools

EDUCATION:

Required:

• BA or BS in Computer Science or related field or equivalent experience and course work.
• Minimum 5 years of experience supporting a large-scale virtualized environment.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.