Service Development Representative Job at Freedom Behavioral Hospital of Plainview, Lubbock, TX

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Job Description

COME GROW WITH OUR TEAM


Please note that this position is for Lubbock,Texas


Freedom Behavioral Intensive Patient Program located in Plainview, Texas is an outpatient program specifically for Geriatric non-acute psychiatric mentoring and therapy services. We are looking for an experienced Service Development Representative; strong preference given to previous geriatric psych experience. Teamwork, team development and team training are all key qualities for this position.


The Service Development Representative develops referral relationships with resources in the community and acts as a conduit for information between the facility and the resources making each aware of how their services may compliment and meet the client’s needs. Collaborates with the Service Development Director and IOP Program Director, staff and community to identify specific areas of educational needs. An annual educational calendar is developed and then implemented to enhance community understanding of mental health issues and/or develop/improve staff skill levels. As Service Development Representative, case management functions within the community are undertaken. The function acts as a liaison between providers and referral sources to ensure the smooth transition of services from different levels of clinical intensity.


PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED:

  • Identify and develop potential referral sources.
  • Increase referral sources.
  • Assist IOP with maximizing the census through effective marketing.
  • Generate public relations and marketing opportunities.
  • Receive incoming inquiries and referrals from hospitals, Elder care facilities, community agencies, and families.
  • Arrange for medical information to be received, both initial nursing report and required written paperwork.
  • Speak and/or meet with families about specifics of admission requirements and placement procedures.
  • Contact area hospitals, community agencies and groups to promote and maintain good working relationships.
  • Arrange and coordinate visits from area hospitals and agency staff.
  • Competent with working on devices for daily and weekly reporting to gather data important to growth of your regions and services.

Experience:

  • A minimum of two (2) years experience in Sales, Development or Admission Setting in healthcare and/or medical industry is required
  • Proven experience in marketing/sales/customer service and or a clinical educator.
  • Accustom using mobile tools and applications
  • Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards
  • Proficient knowledge of tablets and smart phones
  • Dependable Transportation and daily travel is a must for this position


Compensation is outstanding with a stipend for gas, etc. as well car allowance.


Must be vaccinated against Covid-19 prior to employment.


Freedom Behavioral Hospital of Plainview, Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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