Overview

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members "do better." Joining PenFed is more than being an employee; it's about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Social Media Specialist at our Tysons, Virginia location. The primary purpose of this job is to raise national visibility of PenFed and The PenFed Foundation through social media platforms, including Facebook, LinkedIn, Instagram, Twitter and YouTube. The social media specialist will be responsible for creating and scheduling posts, maintaining a content calendar, engaging with partners to share content, and strategizing with the team on innovative ways to continuously grow our following.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Create, caption and schedule all PenFed and PenFed Foundation posts on our primary social platforms, including the creative production of reels, stories and occasionally, social ads. In some cases, our posts will need to be reviewed by Compliance and HR before they're published.
• Respond in a timely manner to PenFed colleagues who submit photos for our consideration and collaborate to create timely posts.
• Maintain separate and unique content calendars for the Credit Union and the Foundation. Stay up to date on military holidays and other notable dates that are relevant to our mission.
• Actively seek content for our weekly franchises, including #PenFedPurpose (highlighting our community service), #FeelGoodFriday and #MemorialMonday, and attempt to leverage trends.
• Serve as content curator, pitching new ideas and working closely with the team to ensure everyone is aligned on upcoming strategy and priorities.
• Works alongside producers to identify and craft social campaigns
• Document and distribute metrics on a monthly basis, featuring successes and opportunities for improvement
• Assist PenFed Digital producers with background research on upcoming projects and shoots
• Represent PenFed Digital at special events as needed
• Other duties as assigned

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in a related field, preferably in digital media, marketing or communications.
• Minimum of two (2) years in social media creation.
• Experience working with social media platforms is required.
• Proficiency in Canva, Hootsuite, Meta Business Suite, Basecamp is highly desirable.
• Excellent writing skills required. Social copy experience preferred.
• Ideal candidate is a team player with a positive attitude, highly organized, a quick learner and able to perform well under pressure and with frequent deadlines.

Licenses and Certifications

• There are no additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. Additionally, office space will be shared with a PenFed sponsored service dog in training.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may be required.

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256.