Systems Engineer - Backup and Storage

Position: Systems Engineer - Backup and Storage

Intro: If you are looking to get out of your monotonous job and into something more interesting and challenging, then maybe we can help each other. U-Haul IT is growing, and we are looking to expand our personnel. This is NOT an entry level position however and will require that you come pre-equipped with certain skills, knowledge and experience which is further described below.

Primary Duty: Engineering and designing solutions for our Veeam environment and its integration with our VMWare and Netapp infrastructure, as well developing documentation, and training for our IT Operations teams.

Requirements:

• Fluent English, with high oral and written communication skills.
• Experience as Primary Backup for environments in Enterprise datacenter with technologies like Veeam, Commvault, Cohesity, Zerto, Rubrik, etc.
• Experience of managing multiple storage repositories, onsite and off-site
• Experience with SAN/NAS Storage, and API Storage like S3, Azure Blob, CEPH, etc
  • NetApp CDOT Ontap 8/9 Strong Plus
  • NetApp StorageGrid (Uses S3 or Swift for Storage API)
  • NetApp E-Series (formerly LSI SANtricity)
• Experience and/or with multi-site or multi-cloud backups and their potential complexities
• Understanding of Data compliance and life cycle with and setting strategy that will benefit client with the deployed Veeam / other Backup tools
• Experience with backup data replication and storage technology for replicating data across sites for data redundancy and Disaster recovery with tools like SRM and Zerto.
• Tuning of backup for optimum network usage & minimal impact on the application running on top of it.
• Have a strong understanding and experience of utilizing policy attributes and its impact to the overall data life cycle.
• Writing and managing documented Polices for items like backup windows, retention length, and job priority to match business requirements.
• Automation and scripting for centralized deployments for backup software/agents.
• Experience with designing, performing, and testing Backup and Restores for clients, servers, Databases, and Hosts.

• Advanced troubleshooting methodology, identifying, researching, and resolving technical problems.
• Be able to judge priorities and adjust their work accordingly.
• Identify and escalate situations requiring urgent attention.
• Ability to act independently to drive IT goals and changes.
• Understand business requirements and implement in the most effective way with the current backup architecture.
• Understand and design plans for Upgrades and Migrations that will minimize or completely remove downtime.

Responsibilities:

• Maintain strong working relationships with operations peers, development teams and hardware/software vendors.
• Troubleshooting backup failures and verify restores are functional.
• Develop and document standard operating procedures and Knowledge Base Articles.
• Guide and mentor Operations team in backup and restore processes.
• Provide input to security policies. Proactively monitor for patch compliance and analyze patches for compatibility and approve implementation/changes.
• Build, maintain and operate solutions and policies required for business continuity and disaster recovery.
• Identify solutions to isolate, resolve, and prevent the complex problems across multiple teams/technologies.
• Independently review and verify changes/solutions of high complexity and ensure governance and change management practices are followed.
• Aid in definition of and maintains organizational SLO, SLA, and business continuity programs.
• Coordinate and plan maintenance windows for upgrades and migrations.
• POC of new technology and its integration with the existing environment.

Experiences with, or having the following is a plus:

• Bachelor’s degree in Information Technology (will consider technical training/job experience equivalents).
• Experience and proficiency in managing and maintaining medium to large sized environments.
• Experience with Active Directory and other authentication methods utilizing password-based, multi-factor, certificate-based, and token-based authentication methods.
• Experience with Zerto
• Experience with Linux and Windows Servers.
• FreeNAS, unRaid, Synology
• Ansible, Ansible Tower, AWX, Puppet, Chef, Terraform
• Apache Kafka, ELK (Elasticsearch, Logstash, Kibana)
• Public Cloud and Hybrid Cloud solutions
• Experience managing or integrating with public cloud infrastructure (AWS, Azure, GCP).
• Familiarity with Application Monitoring (Dynatrace, Telegraf, LogBeat, Kibana, Grafana)
• Familiarity with .Net / .Net Core application development
• IIS (Internet Information Service)
• Kubernetes, Database in Containers
• NGINX, AVI, Kemp, F5 Load Balancing
• Nutanix HCI
• Experience supporting multiple data centers
• Experience working in ITIL based process model (Incident, Change and Request Fulfillment)
• VMware certifications such as VCP
• Microsoft certifications such as MCP, MCITP, MCSE, MCSA
• Veeam certifications such as VMCE

U-Haul Offers:

• Full Medical coverage
• Prescription plans
• Dental & Vision Plans
• Registered Dietitian Program
• Weight Watchers
• Onsite medical clinic for you and your family
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition reimbursement program
• Free online courses for personal and professional development at U-Haul University®
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation, and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• Subsidized gym/ membership
• MetLaw Legal program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels, and more
• LifeLock identity Theft
• Savvy consumer wellness programs- from health care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul federal credit union
• Wellness Programs

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.