Job Description

Busy child, adolescent and adult psychiatry office located in the Memorial area is seeking a mature, dedicated, hard-working, and motivated Medical Front Desk/Receptionist with a variety of skills who is able to work with patients and is able to document patient accounts. Applicant must be detail oriented, have a dynamic and professional personality, exceptional customer service skills with our patients, both in person and on the phone. Applicant must be flexible during weekdays if clinic runs beyond scheduled hours.

Job Duties:

• Welcome patients as they contact the clinic personally or by telephone.
• Schedule appointments.
• Answer all incoming calls and route them to the appropriate staff.
• Register all patients per registration protocols and collect all documentation.
• Reviews and verifies patient coverage of insurance.
• Work closely with medical staff to ensure smooth patient flow and reduce waiting time.
• Call and remind patients of their appointment.
• Follow up on “no show” patients on a daily basis.
• Communicate patients' complaints or issues to appropriate personnel.
• Other related job duties, as required.

Job Requirements:

• Ability to work under pressure.
• Ability and willingness to treat all patients with the utmost kindness and consideration.
• Friendly personality with the desire to work with the public.
• Ability to handle multiple duties simultaneously.

Job Type: Full-time

Pay: $11.00 - $15.00 per hour

Experience:

• Medical Office: 1 year (Required)

Job Type: Part-time

Pay: $11.00 - $15.00 per hour

Benefits:

• Paid time off

Healthcare setting:

• Outpatient
• Private practice

Schedule:

• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office: 1 year (Preferred)

Work Location: In person

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